1. Introduction

Welcome to Saluxe™ (“Company,” “we,” “our,” or “us”). By accessing our website https://saluxe.eu (the “Site”) and purchasing from us, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our services.

2. Eligibility & Use

  • We primarily serve customers in the EU but offer international shipping.
  • Customers can purchase as guests or by creating an account.
  • By using our services, you confirm you are at least 18 years old or have parental consent.

3. Orders & Payments

  • We accept payments through WooCommerce Payments, including installment options like Klarna (where available).
  • Orders can be canceled within 1 hour of placement. After this period, they are final.
  • Pricing is subject to change without prior notice.

4. Shipping & Returns

5. Product Disclaimer & Liability

  • Quality & Guarantee: Due to the natural characteristics of amethyst, lighting conditions, and differences in screen settings, the color, shape, or structure of the product may slightly differ in person from what is shown in the photos. We cannot offer product guarantees beyond those required by EU consumer protection laws.
  • Image and Video Representation and Accuracy: At Saluxe, we employ proprietary, high-resolution photography and video to capture each gemstone’s natural color, structure, and proportions. To illustrate the aesthetic potential of these rare pieces within refined interiors, some lifestyle settings may be digitally composed, artistically rendered, or AI-enhanced. This approach allows us to present the gemstone’s decorative scale and atmosphere without exposing the physical piece to unnecessary transport or handling. While certain scenes are digitally created, the featured amethyst itself is always authentic and represented with the highest possible accuracy — fully consistent with our commitment to transparency and quality. Minor variations in color, texture, size, and form may occur in digitally rendered images.
  • Metaphysical Disclaimer: While Amethyst is often associated with energy properties, we make no medical claims.
  • Limitation of Liability: We are not responsible for any direct or indirect damages arising from:

→ Third-party shipping delays or damage.

→ Misuse of our products.

→ Reliance on metaphysical claims.

→ Events beyond our control (force majeure).

6. Intellectual Property

  • All content on our Site, including text, images, logos, and designs, is owned by Saluxe and may not be copied, distributed, or used for commercial purposes without our permission.

7. Privacy & Data Use

  • Customer data is handled per our Privacy Policy and Cookie Policy.
  • By creating an account or making a purchase, you consent to receiving marketing emails, which you can opt out of at any time.

8. Account Termination & Fraud Prevention

  • We reserve the right to suspend or terminate any account involved in suspected fraud, abuse, or misuse of our services.
  • Chargebacks & Disputes: If a customer initiates a chargeback without first contacting us, we reserve the right to dispute the claim and ban the customer from future purchases. Refund eligibility will be determined on a case-by-case basis.

9. Changes to Terms

  • We may update these Terms at any time. Continued use of our Site means you accept the revised Terms.

10. Contact Us

If you have any questions, please get in touch.

Company Information

Saluxe™ by Bluebrick International, Henrik Söke s.p.
Website: https://saluxe.eu
Registered Business Address: Kidričeva ulica 35, 9220 Lendava, Slovenia, EU
VAT Number: SI92587801
Business Registration Number: 6419852000

By purchasing from Saluxe, you acknowledge and agree to these Terms.

Last updated: March 9, 2025