{"id":501815,"date":"2025-03-09T20:36:19","date_gmt":"2025-03-09T19:36:19","guid":{"rendered":"https:\/\/saluxe.eu\/?page_id=501815"},"modified":"2026-03-18T12:36:34","modified_gmt":"2026-03-18T11:36:34","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/saluxe.eu\/de\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"\n<div class=\"wp-block-group narrow-page is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d0f09265\">Welcome to Saluxe\u2122 (&#8222;Company,&#8220; &#8222;we,&#8220; &#8222;our,&#8220; or &#8222;us&#8220;). By accessing our website https:\/\/saluxe.eu (the &#8222;Site&#8220;) and purchasing from us, you agree to these Terms of Service (&#8222;Terms&#8220;). If you do not agree, please do not use our services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Eligibility &amp; Use<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-6b24f6f6\">\n<li class=\"wp-block-wd-list-item wd-6fa5d6c0\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">We primarily serve customers in the <strong>EU<\/strong> but offer <strong>international shipping<\/strong>.<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-98846ef6\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">Customers can purchase as guests or by creating an account.<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-62a4649d\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">By using our services, you confirm you are at least 18 years old or have parental consent.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Orders &amp; Payments<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-928d3357\">\n<li class=\"wp-block-wd-list-item wd-ecaf9105\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">We accept payments through <strong>WooCommerce Payments<\/strong>, including installment options like Klarna and PayPal Pay in 3 (where available).<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-e6e4f165\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">Orders can be canceled within 1 hour of placement. After this period, they are final.<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-cc8389af\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">Pricing is subject to change without prior notice.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Shipping &amp; Returns<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-5ad4164f\">\n<li class=\"wp-block-wd-list-item wd-1ff3819f\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">Our <a href=\"https:\/\/saluxe.eu\/shipping-delivery\/\" data-type=\"page\" data-id=\"501670\">Shipping &amp; Delivery Policy<\/a> and <a href=\"https:\/\/saluxe.eu\/returns-refunds\/\" data-type=\"page\" data-id=\"12\">Returns &amp; Refunds Policy<\/a> govern all shipping and returns. Please review them for details.<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-8f4178f5\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">We are not liable for customs fees, duties, or delays due to international shipping regulations.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Product Disclaimer &amp; Liability<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-027ff4ff\">\n<li class=\"wp-block-wd-list-item wd-8f550903\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\"><strong>Quality &amp; Guarantee<\/strong>: Due to the natural characteristics of amethyst, lighting conditions, and differences in screen settings, the color, shape, or structure of the product may slightly differ in person from what is shown in the photos. We cannot offer product guarantees beyond those required by EU consumer protection laws.<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-5f5612b8\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\"><strong>Image and Video Representation and Accuracy<\/strong>: At Saluxe, we employ proprietary, high-resolution photography and video to capture each gemstone\u2019s natural color, structure, and proportions. To illustrate the aesthetic potential of these rare pieces within refined interiors, some lifestyle settings may be digitally composed, artistically rendered, or AI-enhanced. This approach allows us to present the gemstone\u2019s decorative scale and atmosphere without exposing the physical piece to unnecessary transport or handling. While certain scenes are digitally created, the featured amethyst itself is always authentic and represented with the highest possible accuracy \u2014 fully consistent with our commitment to transparency and quality. Minor variations in color, texture, size, and form may occur in digitally rendered images.<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-26942f48\">\n<li class=\"wp-block-wd-list-item wd-5df4bd8d\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\"><strong>Metaphysical Disclaimer<\/strong>: While amethyst is often associated with energy properties, we make no medical claims.<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-682fc37e\">\n<li class=\"wp-block-wd-list-item wd-fe56e7a3\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\"><strong>Limitation of Liability<\/strong>: We are not responsible for any direct or indirect damages arising from:<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d0ea33c3\">\u2192 Third-party shipping delays or damage.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8149b171\">\u2192 Misuse of our products.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-77fbefea\">\u2192 Reliance on metaphysical claims.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a8afb154\">\u2192 Events beyond our control (force majeure).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Intellectual Property<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-625f2a25\">\n<li class=\"wp-block-wd-list-item wd-03d94980\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">All content on our Site, including text, images, logos, and designs, is owned by Saluxe and may not be copied, distributed, or used for commercial purposes without our permission.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Privacy &amp; Data Use<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-2df7c4e6\">\n<li class=\"wp-block-wd-list-item wd-a2e3d5fd\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">Customer data is handled per our Privacy Policy and Cookie Policy.<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-c408cb4c\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">By creating an account or making a purchase, you consent to receiving marketing emails, which you can opt out of at any time.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Account Termination &amp; Fraud Prevention<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-6521e7d4\">\n<li class=\"wp-block-wd-list-item wd-35a54433\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">We reserve the right to suspend or terminate any account involved in suspected fraud, abuse, or misuse of our services.<\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-607c0ee3\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">Chargebacks &amp; Disputes: If a customer initiates a chargeback without first contacting us, we reserve the right to dispute the claim and ban the customer from future purchases. Refund eligibility will be determined on a case-by-case basis.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Changes to Terms<\/h2>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-8b7baa69\">\n<li class=\"wp-block-wd-list-item wd-184c6dae\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\">We may update these Terms at any time. Continued use of our Site means you accept the revised Terms.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-2bae9bce\">If you have any questions, please get in touch.<\/p>\n\n\n\n<ul class=\"wp-block-wd-list wd-list wd-type-unordered wd-style-default wd-34791bd0\">\n<li class=\"wp-block-wd-list-item wd-5321a4af\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\"><strong>Email<\/strong>: <a href=\"mailto:info@saluxe.eu\">info@saluxe.eu<\/a><\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-a4d4a33d\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\"><strong>Website Contact Form<\/strong>: <a href=\"https:\/\/saluxe.eu\/contact-us\/\" data-type=\"page\" data-id=\"501543\">saluxe.eu\/contact-us<\/a><\/span><\/li>\n\n\n\n<li class=\"wp-block-wd-list-item wd-0c795c65\"><div class=\"wd-icon\"><\/div><span class=\"wd-list-content\"><strong>Phone<\/strong>: <a href=\"tel:+38641899746\">+386 41 899 746<\/a> (Mon\u2013Fri, 9:00\u201318:00 Slovenian Time)<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Company Information<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-490c9b57\"><strong>Saluxe, Andrejka S\u00f6ke s.p.<\/strong><br><strong>Website<\/strong>: https:\/\/saluxe.eu<br><strong>Registered Business Address<\/strong>: Kidri\u010deva ulica 35, 9220 Lendava, Slovenia (EU)<br><strong>VAT Number<\/strong>: SI52303110<br><strong>Business Registration Number<\/strong>: 7429355000<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-003c92fd\">By purchasing from Saluxe, you acknowledge and agree to these Terms.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-de2c603c\"><strong>Last updated<\/strong>: February 2, 2026<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. Introduction 2. Eligibility &amp; Use 3. Orders &amp; Payments 4. Shipping &amp; Returns 5. Product Disclaimer &amp; Liability 6.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-501815","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/pages\/501815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/comments?post=501815"}],"version-history":[{"count":12,"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/pages\/501815\/revisions"}],"predecessor-version":[{"id":14004582,"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/pages\/501815\/revisions\/14004582"}],"wp:attachment":[{"href":"https:\/\/saluxe.eu\/de\/wp-json\/wp\/v2\/media?parent=501815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}