Quality & Craftmanship

How do I know the quality of the Amethyst I’m buying?

Each piece at Saluxe is hand-selected for its rich color, clarity, and natural beauty. We focus on deep violet hues, high transparency, and exquisite formations, ensuring only the finest amethyst makes it into our collection.

What’s the difference between “No.” and “Edition”?

At Saluxe, each gemstone is uniquely numbered (“No. 1,” “No. 2,” etc.) so you always receive the exact piece pictured. “Edition” is reserved for our rarest and most exclusive creations—perfect for collectors seeking something truly extraordinary.

Do you provide certificates of authenticity?

Yes, all high-value pieces come with a certificate of authenticity, detailing the gemstone’s origin and quality.

What’s the difference between geodes, clusters, spheres, and slabs?

Geodes – Hollow formations with crystal interiors, perfect as statement decor.
Clusters – Raw, natural crystal formations that radiate energy and elegance.
Spheres – Polished for symmetry, ideal for energy work and decor.
Slabs – Thin, flat slices showcasing natural patterns, great for display or furniture accents.

Are your Amethyst pieces natural or treated in any way?

Our Amethyst pieces are 100% natural, carefully sourced for their inherent beauty and quality. Certain items—such as spheres, obelisks, or decorative slabs—are gently polished or shaped to enhance their visual and tactile appeal while preserving their authentic energy and character.

Pricing & Payments

What price range can I expect for Saluxe’s curated Amethyst pieces?

Our carefully selected Amethyst collection offers exceptional pieces starting at €70, with most premium designs ranging between €300–€1,500. We also feature rare, one-of-a-kind collector’s pieces priced according to their unique size, rarity, and beauty.

Do you offer financing or installment payments?

Yes, we offer flexible installment options through Klarna and PayPal Pay in 3, allowing you to purchase your favorite Saluxe piece in convenient, interest-free installments directly at checkout.

Do you have any discounts or promotions?

At Saluxe, we focus on offering exclusive, high-quality Amethyst pieces at fair prices year-round, so we rarely offer discounts. However, we occasionally share special incentives or limited offers through our newsletter and social media. You’re invited to join our mailing list or follow us on social to stay updated.

What payment methods do you accept?

We accept secure payments through WooPayments (powered by Stripe), including:

  • All major credit and debit cards
  • Apple Pay
  • Google Pay
  • SEPA Direct Debit
  • Giropay (Germany)
  • iDEAL (Netherlands)
  • Bancontact (Belgium)

Your payments are safely processed through our trusted payment provider, ensuring every transaction is secure, encrypted, and confidential.

Shipping, Returns, and Exchanges

What is your policy on shipping, returns, and exchanges?

For detailed information about shipping, returns, or exchanges, please visit our clear and easy-to-follow Returns and Shipping pages.

Gifting & Personalization

Do you offer premium gift packaging?

Yes! While premium gift packaging isn’t yet selectable during checkout, we’re happy to arrange it upon request. Please reach out to us at info@saluxe.eu, and we’ll ensure your purchase is beautifully presented.

Do you offer personalized or engraved pieces?

Absolutely! We’re happy to personalize your experience. Contact us directly at info@saluxe.eu, and we’ll help craft a unique, personalized piece. We’ll also soon offer easy online ordering of personalized engravings directly through our product pages—stay tuned!

Shopping Experience & Support

Do you have a showroom or in-person viewings for high-value pieces?

Saluxe is primarily an exclusive online experience, so we don’t have a showroom. However, for high-value pieces, we’re happy to arrange private, in-person viewings in Lendava or Novo mesto, Slovenia. Please contact us at info@saluxe.eu to arrange this.

Can I talk to an expert before purchasing?

Absolutely! We’re here to help. Feel free to contact us by email, live chat, phone, or through social media with any questions you have. We’re also happy to schedule a video call upon request, ensuring you have all the personal attention and guidance you need when choosing your perfect Amethyst piece.

Do you offer consultations for interior designers or collectors?

Yes, we love working closely with interior designers and collectors. Please reach out to us at info@saluxe.eu, and we’ll gladly assist with personalized recommendations and curated selections.