1. Introduction
Welcome to Saluxe™ (“Company,” “we,” “our,” or “us”). By accessing our website https://saluxe.eu (the “Site”) and purchasing from us, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our services.
2. Eligibility & Use
- We primarily serve customers in the EU but offer international shipping.
- Customers can purchase as guests or by creating an account.
- By using our services, you confirm you are at least 18 years old or have parental consent.
3. Orders & Payments
- We accept payments through WooCommerce Payments, including installment options like Klarna (where available).
- Orders can be canceled within 1 hour of placement. After this period, they are final.
- Pricing is subject to change without prior notice.
4. Shipping & Returns
- Our Shipping & Delivery Policy and Returns & Refunds Policy govern all shipping and returns. Please review them for details.
- We are not liable for customs fees, duties, or delays due to international shipping regulations.
5. Product Disclaimer & Liability
- Quality & Guarantee: Due to the natural characteristics of amethyst, lighting conditions, and differences in screen settings, the color, shape, or structure of the product may slightly differ in person from what is shown in the photos. We cannot offer product guarantees beyond those required by EU consumer protection laws.
- Metaphysical Disclaimer: While Amethyst is often associated with energy properties, we make no medical claims.
- Limitation of Liability: We are not responsible for any direct or indirect damages arising from:
→ Third-party shipping delays or damage.
→ Misuse of our products.
→ Reliance on metaphysical claims.
→ Events beyond our control (force majeure).
6. Intellectual Property
- All content on our Site, including text, images, logos, and designs, is owned by Saluxe and may not be copied, distributed, or used for commercial purposes without our permission.
7. Privacy & Data Use
- Customer data is handled per our Privacy Policy and Cookie Policy.
- By creating an account or making a purchase, you consent to receiving marketing emails, which you can opt out of at any time.
8. Account Termination & Fraud Prevention
- We reserve the right to suspend or terminate any account involved in suspected fraud, abuse, or misuse of our services.
- Chargebacks & Disputes: If a customer initiates a chargeback without first contacting us, we reserve the right to dispute the claim and ban the customer from future purchases. Refund eligibility will be determined on a case-by-case basis.
9. Changes to Terms
- We may update these Terms at any time. Continued use of our Site means you accept the revised Terms.
10. Contact Us
If you have any questions, please get in touch.
- Email: info@saluxe.eu
- Website Contact Form: saluxe.eu/contact-us
- Phone: +386 68 646 182 (Mon–Fri, 9:00–18:00 Slovenian Time)
Company Information
Saluxe™ by Bluebrick International, Henrik Söke s.p.
Website: https://saluxe.eu
Registered Business Address: Kidričeva ulica 35, 9220 Lendava, Slovenia, EU
VAT Number: SI92587801
Business Registration Number: 6419852000
By purchasing from Saluxe, you acknowledge and agree to these Terms.
Last updated: March 9, 2025